Chandigarh, India

Privacy Policy

Privacy Policy

This Privacy Policy outlines how Webnyze collects, uses, maintains, and discloses information collected from users (each, a "User") of the https://webnyze.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Webnyze.

Personal identification information

Our website may gather personal identification details from users through various methods. This can occur during visits to our site, upon registration, when placing orders, or through other services, features, or resources we offer. Where relevant, users might be requested to provide information such as their name and email address. We only collect this personal identification information when users willingly provide it. It's important to note that while users have the option to withhold personal identification information, this may limit their ability to participate in certain activities connected to our site.

Non-personal identification information

We may gather information that does not personally identify users whenever they interact with our website. This type of non-personal information could encompass details like the browser used, the kind of computer or device, as well as technical data regarding the user's method of connecting to our site. This includes information about the operating system, internet service providers, and other analogous details.

Web browser cookies

Webnyze utilizes 'cookies' to improve the overall experience of our users. These cookies are small data files placed on a user's hard drive by their web browser, primarily for keeping records and occasionally for tracking information. Users have the option to configure their web browser settings to decline cookies or to receive alerts when cookies are being sent. However, it's important to be aware that disabling cookies might affect the functionality of certain parts of the Webnyze website, potentially limiting the full user experience.

How we use collected information

At Webnyze, we gather and utilize personal information from our users for several key purposes:

  • Enhancing User Experience: We use aggregated information to gain a better understanding of how users collectively engage with the services and resources on our site. This insight helps us tailor the user experience more effectively.
  • Site Improvement: Continual enhancement of our website is a priority, and we leverage user feedback and information to facilitate these improvements.
  • Customer Service Enhancement: The information you provide enables us to respond more efficiently to your customer service requests and support needs.
  • Communication via Email: The email address provided by users for order processing will be used exclusively for sending information and updates related to their order. Additionally, it serves to address inquiries, and other requests or questions. Users who opt into our mailing list will receive emails about company news, updates, products, services, and other related information. We respect our users’ preferences regarding communication and provide clear unsubscribe options in every email for those who choose to stop receiving future emails from us.

How we protect your information

At Webnyze, we implement robust data collection, storage, and processing strategies, alongside stringent security measures, to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. This includes protection for your username, password, transaction details, and any data stored on our website.

Webnyze is committed to respecting your privacy. We do not sell, trade, or lease your personal identification details to outside parties. However, we may share non-personal, aggregated demographic data with our business affiliates and advertising partners, which does not include any personal identification information. This is solely for the purposes previously described.

Additionally, for operational purposes, we may collaborate with third-party service providers. These providers may assist in managing our business and the Site, or in conducting activities on our behalf, such as distributing newsletters or surveys. Your information will only be shared with these third parties for the specified purposes, and only with your explicit consent.

Third party websites

In navigating our Site, users may encounter content that includes links to the websites and services of our partners, advertisers, sponsors, and various third parties. It's important to note that Webnyze does not exert control over these external sites and their content. As such, we cannot be held accountable for the practices of websites that are linked to or from our Site. Furthermore, these external sites and services may frequently update their content and links and have their own privacy and customer service policies. Therefore, any interaction or browsing on other websites, even those that link to our Site, falls under the respective terms and policies of those websites.

Changes to this privacy policy

Webnyze reserves the right to modify this privacy policy as needed. When changes are made, we will update the 'last modified' date at the end of this document. We encourage our users to regularly review this page to stay informed about the measures we are taking to safeguard the personal information we gather. By using our services, you acknowledge and agree to take responsibility for periodically reviewing our privacy policy and being aware of any changes.

Refund Policy

At Webnyze, we are committed to delivering high-quality custom data and web scraping services to our clients. However, if you are not entirely satisfied with our services, we are here to help.

Eligibility for Refunds

Refund requests will be considered under the following conditions:

  • Service Not Delivered: If the service you ordered has not been delivered within the agreed-upon timeframe.
  • Service Deficiency: If there is a significant deficiency in the delivered service that cannot be rectified.
  • Incorrect Service: If the service delivered does not match the agreed-upon specifications or requirements.

Conditions for Refunds

  • Refund requests must be made within 14 days of the service delivery date.
  • You must provide a detailed explanation and any supporting documentation for the refund request.
  • Refunds will not be granted for any services that have been fully delivered and accepted by the client.

Process for Requesting a Refund

  1. Initiate Refund Request: Contact our customer service team at [Contact Email] to initiate a refund request.
  2. Provide Details: Include your order number, a detailed explanation of the issue, and any supporting documentation.
  3. Review Process: Our team will review your request and may reach out for further information or clarification.
  4. Decision: We will inform you of the approval or rejection of your refund request within 5-7 business days.

Refund Approval

If your refund request is approved:

  • Refunds will be processed using the original method of payment.
  • You will receive the credit within a certain number of days, depending on your card issuer's policies.

Non-Refundable Situations

  • Services that have been fully delivered and accepted by the client.
  • Change of mind after the commencement of the service.
  • Delay in service delivery due to factors outside our control (e.g., client’s delay in providing necessary information).

Your acceptance of these terms

By accessing and using this Site, you are indicating your agreement to this privacy policy as well as our Terms of Service. If you continue to use the Site after updates or changes have been made to this policy, such continued use will be considered as your acknowledgment and acceptance of these changes.

Contact us

Should you have any inquiries or require further clarification, feel free to reach out to us at Contact.
This Privacy Policy was most recently updated on July 1, 2024.